FAQ

Questions? Check out our FAQs.

Still left wondering? Contact us directly by clicking the button below.

WHERE CAN I BUY TICKETS?

Tickets can only be booked through our website.For private events and group bookings, please send an email to info@cityscapecinema.com.

CAN I GET A REFUND?

Tickets are non-refundable or interchangeable. Tickets will only be refunded in case of a cancellation of the event. This happens on very rare occasions of heavy rain.

CAN I CHANGE MY TICKETS FOR ANOTHER MOVIE?

Our ticketsystem does not allow for tickets to be swapped between movies, so tickets are not interchangeable. We suggest trying to sell your tickets through TicketSwap or under one of our Instagram posts.

WHAT CAN I EXPECT?

Expect a movie you’ll love at a unique location. Lounging in our beach chairs under a blanket while eating snacks and watching your favorite movie on a big screen. The sound is great in every seat, as you’ll be handed your own headphones to enjoy the movie! 

WHAT TIME DO DOORS OPEN AND WHAT TIME DOES THE MOVIE START?

The starting time of the movie can be found on your ticket, doors open 30 minutes prior to that. Since we’re an outdoor cinema, we’re at the mercy of the sunset. While we aim to kick off the movie on time, there’s a chance we might start a bit later to ensure better visibility.

WHAT HAPPENS IF IT RAINS?

Rooftop Movie Nights is an all-weather event. You’ll have a great time, come rain or come shine. 
Make sure to always dress for the weather, as it can become chilly later in the night. We do have blankets available at all locations.
In case of very heavy rain, the event will be cancelled and all tickets will be refunded. Please keep an eye on our socials on the day of the event. In case of cancellation, we will announce this latest 15:00 on the day of the event.

WILL I BE ABLE TO PROPERLY SEE AND HEAR THE MOVIE?

Yes! The movie is shown on a big projector screen and every visitor receives their own headphones. The only exception is Supper, since they have one of the best sound systems in the city.

WILL THERE BE SUBTITLES?

As a general rule: movies in English have Dutch subtitles and movies in other languages have English subtitles. 

CAN I BRING MY OWN SNACKS?

No, but every location offers a range of snacks and drinks.

CAN I BRING MY DOG?

Even though we are an outdoor event, dogs are not allowed.

IS THERE FIXED SEATING?

There is no fixed seating. Want to rest assured of your favorite spot? Make sure to come on time.

WILL THERE BE AN INTERMISSION?

No, there won’t be an intermission.

CAN I VISIT THE VENUE BEFORE OR AFTER THE MOVIE?

Want to have dinner at one of our locations beforehand? Or wish to stay for a drink afterwards? Many of our venues have options for dinner or drinks, so make sure to check their website.

WHAT ARE THE DIFFERENCES BETWEEN LOCATIONS?

We aim to find locations that are unique, hidden gems in a city that feels well-known to many. This means that every location is different. From a rooftop to a hidden garden and from a night club to a shipyard. If you want to know more about our different venues, make sure to check them out here.

MY QUESTION HASN'T BEEN ANSWERED, WHERE DO I GO?

Please send us an email at info@cityscapecinema.com and we'll get back to you shortly!